The improved online services of the Commission de la construction du Québec (CCQ) have now been accessible to the industry as a whole for a month. 

Over these four weeks, the industry has shown a marked engagement with the new platform, with 134,273 client accounts created.

Our teams have been on the spot to answer their questions, with 10,538 served at the counter (compared to 7,370 last year) and 85,442 calls processed (compared to 54,569 last year).

These figures testify to the scope of the digital shift undertaken, but also to the willingness of workers, employers, and partners to appropriate these new tools.

Real advantages for the industry  

The improved online services offer a simpler, more flexible experience. Among the main features: 

• A client file that’s accessible at all times, on your phone, tablet, or computer 
• A single user account for all your profiles 
• A modernized online monthly report  

The digital shift represents a lasting investment to better support you in your transactions, reduce delays, and simplify your interactions with the CCQ. 

The launch is just the first step. The platform will evolve constantly to meet the industry’s needs. 

A major change and support at each step 

We know that adopting a new digital platform represents a big change. Adapting to new tools can take time. 

That is why the CCQ has instituted various support measures, accessible to everyone. 

See all our support measures here: https://www.ccq.org/en/Nouvelles/2026/Mesure-de-soutien

Our teams are mobilized to make sure that every user finds the help needed. 

Don’t hesitate to contact us: 

• Employers and questions related to monthly reports: 1 877 973‑5383  
• Accounting firms: 1 888 798‑0908 
• General line: 1 888 842-8282