Canada Post labour conflict: Important information concerning the CCQ’s services
Most recent update: October 14, 2025
Given the partial return to service of Canada Post as of Saturday, October 11, 2025, please note that the Commission de la Construction du Québec (CCQ) has restarted sending documents to its clientele by regular mail. Therefore, deliveries of documents by private courier services will stop.
However, delays in the delivery of documents are to be expected.
The CCQ will continue to follow the situation closely and will quickly re-establish measures to ensure that priority services are not interrupted, if necessary. Even if there are postal service disruptions, you are responsible for fulfilling your obligations to the CCQ, as set out by the law and the regulations. These include, for example, payments and documents that must be provided. Alternative means exist to enable you to fulfil these obligations.
Important information concerning retirement pension cheques for October 2025
Regarding pension cheques for October 2025, please note that the people concerned must deposit the cheque that they receive by regular mail via Canada Post. No cheques will be sent by private courier.
Alternative means
Here are the alternatives to using the regular mail to send information or documents.
- By the CCQ’s online services
- By filling out one of the forms available online
- By fax (use your regional office’s number)
- By messenger service (UPS, Purolator, FedEx, etc.), to the address of your regional office
- In person, at one of our regional offices
The CCQ is assessing the situation from day to day and may institute new measures. To stay informed, please visit our website regularly.
Visit the online services
The CCQ invites you to consult your file in the online services, at sel.ccq.org.
Online services for workers:
- Making a payment related to a notice of insurability
- Filling out or changing your Professional Profile (worker referral)
- Registering and/or modifying an authorization
- Viewing your reimbursement claims
- Registering for an upgrading course
- Making a change of mailing address
- Confirm the validity of your competency certificate
- Consulting your apprenticeship record book
Online services for employers:
- Sending a monthly report
- Carnet référence construction
- Updating the company’s or accountant’s mailing address
- Making a notice of hiring or termination
- Requesting a situation letter
Your situation is unusual or your request is urgent?
If your file requires special processing or you have an urgent request to make, please contact our Customer Service.