The monthly reports for November and December are almost due, and we know that the transition to the improved online services may require a period of adaptation.  

That’s why we’re making personalized guidance available to support you in each of the steps. Don’t hesitate to contact us directly if you need assistance.

Important dates to remember 

• If your monthly reports for November and December 2025 have already been filed, you have until January 30, 2026 to make your payments for them. 
• For employers who have neither filed nor made the payments for their monthly reports, to help you further with this digital transition, you can file and make the payments for your monthly reports for November and December 2025 up to February 6, 2026, inclusive, without penalty or interest.  
• If you have already made the payment for your monthly report but the balance has not been updated in your file, don’t worry. The update may take a little time. 

Remember, your monthly reports must be filed and the payments made to allow for issuance of tax statements and situation letters. 

Adoption of the improved online services, online since January 12, is progressing steadily: 

• More than 104,000 clients have already created their account. 
• 93% of the 30 000 employers registered with the CCQ are now signed up. 
• More than 57,000 monthly reports have been filed, or 86% of the reports expected by the end of the week.

Need help? We’re here for you. 

By phone 

• Employers and questions related to monthly reports: 1 877 973‑5383 
• Accounting firms: 1 888 798‑0908 

Resources available online 

• Guidance webinars for employers and accounting firms, on replay 
• Explanatory videos 
• Complete Frequently Asked Questions 
• Email address reserved for urgent situations for the filing of monthly reports: [email protected] 

To see all our guidance measures, visit the page “Soutien.”