Welcome

Report a situation or make a complaint

The offices of the Commission de la construction du Québec will be closed for the construction vacations,  starting July 20, 2018, at 4:30 pm.

Our offices will open again on August 6, 2018.

IMPORTANT
Site inspections will continue during this period. Complaints will be processed daily.
The Commission de la construction du Québec (CCQ) continues to receive and process all noncompliance reports during the construction holiday.
To report a noncompliant situation and for this purpose only, please call 514 593-3132 or 1 800 424-3512.

 

Thank you and have a good holiday! 


Confidentiality assured

Personal information sent to the CCQ is confidential, in compliance with the provisions of the Act Respecting Access to Documents Held by Public Bodies and the Protection of Personal Information (CQLR, c. A-2.1). Only duly authorized individuals at the CCQ will have access to this information as part of their functions and solely for the purpose of processing your complaint or report. 

I want to :

Reporting a noncompliant situation

Any situation that is not in compliance with Act R-20 or the collective agreements can be reported to us through one simple, confidential electronic form. Here are a few examples of situations that you can inform us of:

  • Undeclared work
  • Harassment, bullying or threats
  • Irregularities in worker placement or referral practices
  • Failure to hold an RBQ licence for an employer or competency certificate for a worker

View the complete list of situations that can be reported 

Complete the electronic form
To learn about the process involved in handling noncompliance reports.
Make a salary complaint
My employer owes me money or isn’t paying me according to the collective agreements in effect in the construction industry. My overtime hours are being banked or I am not being reimbursed for my travel expenses. Get the form
Make a service complaint

If you are dissatisfied with our services or, in your view, your file has not been processed properly, you can send us a complaint online or by telephone at 1 866 736-6700.

To contact us by mail or send us supplementary documents, the address is:
Bureau des plaintes
Commission de la construction du Québec
8485, avenue Christophe-Colomb
Montréal (Québec)  H2M 0A7

Complete the electronic form
Make a suggestion or a comment
Do you simply want to make a suggestion or a comment? Complete the electronic form

Téléchargement d'Adobe Reader Téléchargez gratuitement Adobe Reader en français.