Our Customer Service is always there to help you, but a higher volume of calls than usual may lead to longer wait times.

For any emergency regarding your monthly report, contact us by email: [email protected]

If you need help with submitting your November and December 2025 reports in our new systems, our teams are ready to help you take this transitional step. They also make tools available to you so you can submit your reports autonomously.

• Videos explaining the new functionalities, how to navigate in the systems, and how to create and link an account 
  Access the videos

• Guidance webinars
  Register now!
  Registration form
  See the program:
  Webinar schedule

• Complete Frequently Asked Questions:
  Read the FAQ

We encourage employers to contact their monthly report solution providers, which can guide them in their adaptation to the new system.

For more details, visit our Support page.

You can also call us on the line for employers: 1 877 973-5383