CONSTRUIRE en santé Program — 1 800 807-2433
Your Construire en santé services are now accessible on all of your digital devices!
Discover the new Construire en santé virtual platform, which offers you an extra way to access your services in just a few clicks, and it’s always confidential.
Click here to find out more.
Construire en santé is the MÉDIC Construction program for health promotion and management. It aims to improve the health of insureds and their dependents while reducing the costs of the insurance plan. Its approach favours changes in life habits if these habits are linked to mental or physical health or the consumption of medications.
The program is offered to insureds covered by most insurance plans and their dependents. Excluded, however, are the R3 plans (RC3, RE3, RF3, RL3, RM3, and RT3) and plan Z.
The publication Pour une industrie en santé is a source of information (in French only) on health and wellbeing for individuals and their families. A new edition is available each season. Consult the most recent editions.
Three ways to access Construire en santé
To access the Construire en santé front-line services, you have several options:
- Call 1 800 807-2433
- Access the web platform, at construireensante.dialogue.co
- Download the Construire en santé application, available at the App Store et Google Play
No matter how you access them, the Construire en santé services are offered 24 hours a day, 7 days a week. To access a consultation with a professional in person, however, you must contact Construire en santé by phone.
Following evaluation of your situation, you will be redirected toward the resources that can help you.
Services offered by Construire en santé
Construire en santé gives you confidential access to different professional services, including:
- Assistance services aiming at resolving family, psychological, and other problems and offering remedial instruction and occupational therapy services
- Physical health services to help with adoption of healthy life habits (quitting smoking, weight loss, etc.) or to face diseases such as diabetes and high blood pressure
- Treatment for alcoholism, drug addiction, compulsive gambling, major depression, and violent behaviour
- Post-traumatic interventions (witness to an accident, etc.)
- A service for preoperative and postoperative, pre-hospitalization and post-hospitalization interventions (evaluation of need, coordinating the treatments required, etc.)
Specific conditions, limitations, and exclusions other than those mentioned above may apply to some types of coverage; only the Règlement sur les régimes complémentaires d'avantages sociaux dans l'industrie de la construction has legal value. The clauses that apply are those in force at the time of the event.
Discover the advantages of the virtual platform
The Construire en santé virtual platform offers you simple, rapid, direct access to your assistance program to take care of your and your family’s health.
Whether you use your cellphone, your computer, or your tablet to access the virtual platform, you can take advantage of all of its functionalities:
- Make an appointment in a few minutes with a healthcare professional through the mobile application or the web platform
- Choose the most convenient date and time for your consultation from the proposed time slots
- Have your consultation without leaving home, by phone or video call directly via the application or on the web, depending on your preference, when the type of consultation allows
- Follow up on your conversations and your care plans
- Read articles and watch videos on various subjects related to health and wellbeing
Access your Construire en santé services anytime, by downloading the application or by visiting construireensante.dialogue.co.
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Alcoholism, Drug Addiction, Compulsive Gambling, Major Depression, and Violent Behavior
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Assistance Services
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Physical Health Services
Construire en santé offers assistance to insureds and their dependents experiencing problems with alcoholism, drug addiction, compulsive gambling, major depression, or violent behavior and directs them toward resources offering the appropriate treatments. For this service, you must communicate beforehand with Construire en santé, 24 hours a day, 7 days a week.
Workers may also receive assistance from some of their fellow workers called "Intermédiaires" (Contacts). Intermédiaires are volunteers specially trained to help their colleagues who are dealing with these problems. Click here to learn more about this mutual-assistance network.
The Bulletin MÉDIC Construction for each plan lists the amount allocated for reimbursement of treatments.
Under certain conditions, an employee may receive salary insurance benefits during his or her treatments.
Specific conditions, limitations, and exclusions other than those mentioned above may apply to certain types of coverage; only the Règlement sur les régimes complémentaires d'avantages sociaux dans l'industrie de la construction has legal value. The clauses that apply are those in force at the time of the event.
Construire en santé offers assistance services to MÉDIC Construction insureds and their dependents:
- Meeting with a psychologist to resolve family, conjugal, psychological, mental-health, or mental or physical violence problems;
- Meeting with a remedial instructor to help a dependent child under 18 years of age with learning difficulties;
- Meeting with an occupational therapist to help a dependent child under 18 years of age with physical adaptation problems;
- Meeting with specialists following a traumatizing experience such as a serious accident on a construction site or the suicide of a close friend.
For this service, you must communicate beforehand with Construire en santé, 24 hours a day, 7 days a week. The Bulletin MÉDIC Construction for each plan lists the number of hours of consultation that may be reimbursed.
Specific conditions, limitations, and exclusions other than those mentioned above may apply to certain types of coverage; only the Règlement sur les régimes complémentaires d'avantages sociaux dans l'industrie de la construction has legal value. The clauses that apply are those in force at the time of the event.
Construire en santé offers MÉDIC Construction insureds and their dependents various services to improve their physical health:
- Telephone consultation with a nurse to obtain advice on adopting healthy life habits such as improving nutrition, quitting smoking, and losing weight;
- Personalized follow-up by a nurse to improve quality of life in the face of chronic diseases such as diabetes, high blood pressure, and asthma;
- Telephone consultation with a nurse to obtain information on medications prescribed by the attending physician;
- Telephone consultation with a nurse for an insured to prepare for surgery or hospitalization (this service is not offered to dependents). The nurse may evaluate the situation and refer the insured to the resources available.
For this service, you must communicate beforehand with Construire en santé, 24 hours a day, 7 days a week.
The Bulletin MÉDIC Construction for each plan lists the services covered.
Specific conditions, limitations, and exclusions other than those mentioned above may apply to reimbursement of certain types of coverage; only the Règlement sur les régimes complémentaires d'avantages sociaux dans l'industrie de la construction has legal value. The clauses that apply are those in force at the time of the event.