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Date of Payment

When is the pension payable?

The retirement pension is payable starting on the first day following the month in which the employee applies for retirement (if the form is duly signed and returned to the CCQ by the deadline). However, the first payment will be made at most three months after the CCQ receives the duly completed form accompanied by all required documents.

Example:

An employee requests an Application for Pension Benefits form on March 22, 2016; the pension is payable starting on the following April 1, the employee's date of retirement.

If the form reaches the CCQ on April 20, 2016, the first payment is issued no later than July 1, 2016. The employee then receives four months of pension: April, May, June, and July.

Thereafter, the pension is paid on the first day of the month. This payment covers the month ahead and not the month that has ended.

Retirees residing in Canada may have their pension deposited in their bank account. For this to happen, they must access the CCQ’s online services and register for automatic transfers under the “Direct deposit” tab. Retirees who do not have access to the Internet may obtain help with registration by contacting the CCQ’s Customer Services

The schedule of deposits gives the dates on which the pension is paid into bank accounts. When the first day of the month is a statutory holiday or a weekend day, the deposit is made on the preceding working day. However, the pension payable in January is never moved; it is always paid on January 1.

MONTHLY PENSION DEPOSIT DATES - 2017 SCHEDULE
Month Deposit date
January January 1, 2017
February February 1, 2017
March March 1, 2017
April March 31, 2017
May May 1, 2017
June June 1, 2017
July June 29, 2017
August August 1, 2017
September September 1, 2017
October September 29, 2017
November November 1, 2017
December December 1, 2017
January 2017 January 1, 2018

Retirees who wish to have the pension deposited in an account in a different bank (for example, following a move) must access their file in the CCQ’s online services and change the bank information under the tab “Direct deposit.” Retirees who need help with making the changes or do not have Internet access must contact Customer Services.

Retirees who live outside of Canada or reside in Canada and are not registered for direct deposit will receive their pension cheque in the mail. The CCQ is not responsible for delays in mail delivery.

Retirees, or spouses receiving a pension, must advise the CCQ Customer Services of any change of address, whether pension payments are made by cheque or direct deposit.